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Corrections
policy

If something is wrong, I want to know. Here’s how to help me check it properly.

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Our commitment

Getting the facts right matters

The Shrimpers-online aims to provide accurate, fair and reliable information for Southend United supporters. We check information before publication where practical and review content when new information becomes available.

Football news can change quickly, and historical records can sometimes contain conflicting or incomplete information. If a genuine error is identified, we will investigate it and make an appropriate correction as soon as reasonably possible.

How corrections are handled

Different situations need different treatment

Factual errors

Incorrect facts, statistics, dates, names, scores or match information will be corrected once the accurate information has been verified.

Updates

Developing stories may be updated as new information becomes available. An update is not necessarily a correction if the earlier information was accurate at the time.

Clarifications

Where wording is unclear or could give a misleading impression, we may amend the content to make the meaning more precise.

Report an error

Help us check it properly

If you believe something published on The Shrimpers-online is wrong, please include as much useful detail as you can:

  • The page or article URL.
  • A description of the possible error.
  • The information you believe is correct.
  • A source or supporting evidence where available.
What happens next

Reports are reviewed on their merits

We will check the information supplied and compare it with the sources available to us. Genuine factual errors will be corrected where appropriate.

Not every disagreement results in a correction. Opinion, interpretation and reasonable editorial judgement are different from factual error.

Editorial independence

Corrections are not a right to rewrite coverage

Requests are assessed independently and on the evidence available. We will not alter accurate information simply because a person, organisation or supporter disagrees with it.

Where a correction is justified, the priority is to leave readers with the most accurate and understandable version of the information we can provide.

Contact the editor

Spotted something that needs checking?

You can report a correction through our Contact page or email the editor directly. Please include enough information for us to investigate the issue properly.

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